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Jul 06, 2024
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CIS 2360 - Computer User Support
3 cr
This course provides the student with help desk-specific skills. The student learns the fundamental concepts of help desk communication techniques and customer service and focuses on the knowledge, skills, and abilities needed to prepare for entry-level positions in computer user support. The student works with real-world computer support examples, case studies, and activities.
Offered: Periodically
General Education: This course fulfills the Digital and Computing Literacy general education requirement.
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